Data Security

F15's Privacy Policy — Your data is completely safe with us

F15 believes your personal information belongs to you. What data we collect, why we collect it, and how we keep it secure — it's all laid out here in plain language. No complex legal jargon, just straight talk.

Updated: January 1, 2026
Published in Bengali
Read time: ~8 minutes
f15's Privacy Commitment
We Never Sell Your Data
SSL 256-bit Encryption Protection
No Sale of Data to Third Parties
Regular security audits are conducted
You have the right to have your data deleted
GDPR-Compliant Data Policy
Core Security Pillars

How does f15 protect your data?

F15 goes beyond promises — your privacy is ensured through both technology and policy. The six core principles below form the foundation of f15's data protection.

End-to-End Encryption

Every data transfer from your browser to f15's servers is protected by SSL 256-bit encryption — no one can intercept it along the way.

Never sold to third parties

F15 never sells your name, phone number, email, or financial information to advertisers or third parties. Your data belongs to you alone.

Two-factor verification

Add an extra layer of security to your account with Two-Factor Authentication (2FA). SMS verification is required for any login attempt from an unrecognized device.

Secure Data Storage

F15's servers are hosted in internationally certified data centers, with regular backups and firewall protection in place.

Regular Security Audits

Third-party security experts audit f15's security systems every three months. Any vulnerabilities identified are resolved within 24 hours.

Minimal Data Collection Policy

F15 collects only what is strictly necessary to deliver its services. No unnecessary data is requested — data minimization is a core principle we stand by.

1

Applicability & Your Consent

This Privacy Policy applies to all users of the f15 (https://f15.run) website and mobile app. By registering, logging in, or using any service on f15, you are considered to have agreed to this Privacy Policy.

F15 has developed this policy with Bangladeshi users in mind. We want you to have a clear understanding of what data is collected and why. This policy may be updated at any time — you will be notified of any changes via email or an on-site announcement.

Please Note: If you do not agree to this Privacy Policy, we recommend that you refrain from using f15's services. You may reach us at support@f15.run.

2

What Types of Data Does f15 Collect?

F15 collects only the information necessary to operate its services — nothing excessive or irrelevant is requested. A full breakdown of the data collected is provided below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Support
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Activity Data Bet history, game logs Service Improvement & Responsible Betting
Technical Information IP address, device information, browser Security & Fraud Prevention
Location Information Country, Division (not city) Geo-restriction verification

F15 never stores your full bank account details or card number. Payment information is processed directly through a secure payment gateway.

3

How We Collect Information

F15 collects information in a number of ways. You have the right to know about each of these methods:

Directly from you:

  • Information provided when filling out the registration form.
  • Documents submitted for KYC verification.
  • Information shared during conversations with the support team.
  • Payment information provided when making a deposit or withdrawal.

Automatically:

  • Technical data collected via cookies and log files during your visit to the site.
  • Device information and session data collected while using the app.
  • Automated logs of betting and gaming activity.

F15 never accesses your microphone, camera, or contact list without your permission. If any permissions are requested in the mobile app, the reason will be clearly explained.

4

Why and how is your information used?

F15 uses the information it collects for specific, legitimate purposes only — never beyond what was originally intended. The primary purposes are:

  • To create and manage your account and ensure its security.
  • To deliver betting and gaming services smoothly and effectively.
  • To process deposits and withdrawals and to prevent fraud.
  • To complete KYC and age verification.
  • To promote responsible betting and monitor the risk of addiction.
  • To provide customer support and resolve complaints.
  • To improve the performance of the site and app.
  • To send you relevant offers and bonuses based on your preferences (only with your consent).
  • To fulfill legal obligations.

Important: f15 never shares your information with third parties for advertising purposes. Your data is used solely within f15's own services.

5

Data Sharing — When and With Whom?

F15 is extremely cautious about sharing your information with others. Data is only shared in the following limited circumstances:

Service Providers:

F15 works with a number of trusted third parties — such as payment processors, security specialists, and server providers. These parties may only process data in accordance with f15's instructions and cannot use it for their own purposes.

Legal Authorities:

Where required by a court order or legal obligation, relevant information may be disclosed to the appropriate authorities. Where possible, you will be notified in advance.

Business Transfer:

If ownership of f15 ever changes, user data may be transferred to the new owner. In such a case, all members will be notified in advance.

F15 never sells or rents your information to advertisers, data brokers, or any other party for commercial purposes. This is our unwavering policy.

6

Cookies & Tracking Technologies

F15 uses cookies and similar technologies to enhance your experience. Cookies are small files stored in your browser that make the site easier to use.

Types of cookies used by f15:

  • Essential Cookies: Login sessions, security tokens — the site cannot function without these.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytical Cookies: To understand where the site needs improvement (anonymously).

You can disable non-essential cookies at any time through your browser settings. Please note that some features may not function as a result.

F15 does not use cookies for cross-site tracking or behavioral advertising. Your online activity is not tracked outside of f15.

7

Data Retention & Deletion

F15 does not store your data indefinitely. A specific retention period is set for each type of information:

  • Account data: retained for the duration the account is active and for 5 years after closure.
  • Financial transaction records: retained for up to 7 years as required by law.
  • KYC documents: retained for 3 years after account closure.
  • Customer support conversations: 2 years.
  • Log files & technical data: 90 days.
  • Marketing preferences: as soon as consent is withdrawn.

After the specified period, your data is automatically deleted or anonymized. You may also submit a request to have your data removed at any earlier time.

8

Your Privacy Rights

F15 believes every user should have full control over their own data. Here are the rights you hold:

👁️
Right to Know

You can request to know what data f15 holds about you.

✏️
Right to Rectification

If any of your information is incorrect, you may submit a request to have it corrected.

🗑️
Right to Erasure

You may request that your data be deleted under certain circumstances.

🚫
Right to Restrict Processing

You can opt out of marketing communications or specific processing activities.

📦
Right to Portability

You can obtain a copy of your data and use it elsewhere.

Right to Withdraw Consent

You may withdraw any consent you have given at any time.

How to Exercise Your Rights Email us at support@f15.run or reach out via the in-app support chat. We typically respond within 30 days.

9

Protection of Children's Privacy

F15's services are strictly for adults aged 18 and above. f15 never knowingly collects information from anyone under 18.

If we become aware that a minor's information has entered our system, the account is immediately closed and all associated data is permanently deleted.

If you believe a minor in your household is using f15, please notify us immediately at support@f15.run. We will take swift action.

10

Changes to the Privacy Policy

F15 may update this Privacy Policy from time to time. If any changes are made, you will be informed through the following methods:

  • Notifications will be sent to your registered email.
  • A banner notification will be displayed on the site's homepage.
  • Push notifications will be sent via the app.
  • The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified at least 7 days before they take effect. Continuing to use f15 after the changes means you accept the updated policy.

11

Contact Us — For Privacy-Related Enquiries

If you have any questions, concerns, or complaints regarding the Privacy Policy, please contact f15's dedicated Privacy Team. We take every inquiry seriously.

Email
support@f15.run
Typically replied within 24 hours
Live Chat
In-App Support Chat
24/7 Support in Bangla

Privacy Officer: f15's designated Privacy Officer directly oversees all privacy-related complaints and ensures that your rights are respected at all times.

🔐
Safe & Trusted

Your privacy is always protected at f15

You've read our Privacy Policy — now you know how safe your data is. Join f15 with confidence and enjoy the best betting experience in Bangladesh.

SSL 256-bit Secured Data Never Sold 24/7 Bangla Support GDPR Compliant
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